WARRANTIES & RETURNS | LEGAL
DISCLAIMER | YOUR
services provided by Holly & Jack are only available
to individuals who can make legally binding contracts.
services provided by Holly & Jack are not available
to minors and/or those individuals under the age of
18 years old and any other individuals who are legally
prohibited from entering into binding contracts.
who refuse to pay or otherwise complete a sales transaction
and any other members who abuse the service or otherwise
act contrary to the Terms of Service may be denied
service by Holly & Jack at thier sole discretion.
Furthermore, any party engaging in illegal activities
involving the use of the service will be subject to
civil and criminal prosecution.
Service is a Business-to-Person and Business-to-Business
site.Holly & Jack owns the merchandise sold through
& Jack cannot release information regarding individual
registered members or comment on activity between
members except to those members directly involved
in a transaction and to law enforcement agencies.
For more information regarding our privacy standards,
please view our Privacy Statement .
is required to use the service provided by Holly &
Jack. Basic registration is free and does not obligate
you to purchase anything or release sensitive information
such as credit card numbers or check information.
The registration form requires you to provide Holly
& Jack with certain true, complete and accurate
information about yourself so that you may safely
use the service. Upon acceptance of your registration,
you will receive a welcome letter via email. Transmission
times depend on your Internet Service Provider, but
it typically takes less than an hour to receive your
welcome letter. Your user name is your complete email
address. Without a valid email address and password,
you will not be eligible to purchase on the Holly
& Jack Service.
will receive electronic mailings and/or other information
relevant to the completion of a sales or purchase
transaction. Members will receive electronic mailings
as required to be notified of changes to the existing
Terms and Conditions. Your personal data will never
be sold to other mailing lists. Holly & Jack will
only use your personal membership information in accordance
with our Privacy Statement.
members may request their membership to be closed.
Warranties & Returns
products sold by Holly & Jack are covered under
our 7 day Guarantee Against Defects. Items may be
returned for refund or replacement subject to manufacturer
and/or Holly & Jack restrictions. All product
returns must have a Returned Merchandise Authorization
(RMA) issued by Holly & Jack.
RMA is valid for 5 days from the date of issuance.
items may be returned for refund or replacement subject
to the following restrictions:
- All products must be
returned in original condition including packaging,
documentation, warranty cards, manuals, and accessories.
- Software and consumables
are non-refundable unless returned unopened in their
original packaging with documentation.
- Certain hardware items
and all custom/special orders may only be returned
for replacement and not for refund.
- All returns must be
shipped freight prepaid.
- Any returns found to
be non-defective are subject to a restocking fee
of 15% and all non product related fees (shipping,
transaction and insurance) are not refundable.
- If unopened goods
are returned within 5 days, you will receive a refund
excluding transport costs.
materials appearing anywhere on Holly & Jack's
Internet site are protected by worldwide copyright
laws and treaty provisions. The copyright on such
materials is held by Holly & Jack or by the original
creator of the materials where specified. None of
the materials may be copied, reproduced, modified,
published, uploaded, posted, transmitted, or distributed
in any form or by any means other than as described
by Holly & Jack or with Holly & Jack's prior
written permission. All rights not expressly granted
herein are reserved. Any unauthorized use of the materials
appearing on Holly & Jack's Internet site may
violate copyright, trademark and other applicable
laws and could result in criminal or civil penalties.
the event a product is listed at an incorrect price
due to typographical error or error in pricing information
received from our suppliers, Holly & Jack shall
have the right to refuse or cancel any orders placed
for product listed at the incorrect price. Holly &
Jack shall have the right to refuse or cancel any
Holly & Jack manufactures each product, or is
supplied from an outside sources, we may not always
have an item in stock. Holly & Jack will accept
orders for out of stock items to ensure that you will
be the first to receive the item once it becomes available.
If your order is not in stock, you can either choose
to backorder or cancel the order or part thereof.
Once the item becomes available, it will be shipped
receipt of an electronic or other form of order confirmation
does not signify our acceptance of your order, nor
does it constitute confirmation of our offer to sell.
Holly & Jack reserves the right, at any time after
receipt of your order and without prior notice to
you, to supply less than the quantity you ordered
of any item. We may require additional verifications
or information before accepting any order.
after the first 30 days of invoice, all returns and
replacements must be handled directly with the manufacturer.
Manufacturer's warranties vary on each product. Extended
warranties are available directly from select manufacturers.
Manufacturer information is subject to change without
site is provided by Holly & Jack on an "as
is" basis. Holly & Jack makes no representations
or warranties of any kind, express or implied, as
to the operation of the site, the information, content,
materials or products, included on this site. To the
full extent permissible by applicable law, Holly &
Jack disclaims all warranties, express or implied,
including but not limited to, implied warranties of
merchantability and fitness for a particular purpose.
Holly & Jackl will not be liable for any damages
of any kind arising from the use of this site, including
but not limited to direct, indirect, incidental punitive
and consequential damages.
& Jack respects your privacy. This statement discloses
the privacy practices for both our Web site and email
have designed Holly & Jack so that no personal
identifying information is displayed online or is
accessible to the general public. We do not sell or
rent our customer information to any outside parties.
- Use of Your Email Address
- Sharing of Information
Use of Your Email
you provide us with your email address, register as
a customer or make a purchase from us, we will occasionally
send you email with recommendations or notices of
new products and prices. This email may include paid
advertisements from third parties. To block future
email of this type, simply follow the instructions
at the bottom of the message.
we send email to keep you informed about the status
your orders. These messages cannot be blocked.
the Holly & Jack registration process, we ask
you to provide us with contact information, such as
name, billing address, shipping address, email address,
and telephone number. We use this information to verify
your account and to process your orders.
Sharing of Information
do not sell, rent or share any customer information,
except for transactions involving third parties. In
such cases, we provide only the information required
to complete the transaction. By contract, the third
party is not permitted to sell, rent or share this
advertising purposes, visitor and customer information
is statistically aggregated and reported to advertisers.
However, we do not disclose to these entities any
information that could be used to personally identify
you, such as your name, account, password, credit
card number, or transaction history.